We realize our customers entrust us with personal information, and it is our policy to maintain our customers’ information in a confidential manner. We are committed to protecting the security and privacy of our customers’ personal information, as well as the personal information of all consumers who visit our Bank or website.
We collect non-public personal information about you from the following sources:
We do not disclose any non-public personal information about our customers to non-affiliated third parties except as set forth in this policy and as permitted by law. For example, we share information necessary to service your account, protect against fraud, or when we contract with third-party agents or service providers to provide products or services on our behalf.
We may also disclose, as permitted by law, all of the information we collect as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.
We are permitted under law to share information with our affiliates about our experiences or transactions with you or your account, such as your account balance and your payment history with us, and information that identifies you, such as your name, address and social security number. We may also share other information about you or your account (such as information about your credit status we receive from you in applications and information form credit reporting agencies) with our affiliates; this information is called “other personal information”. You can tell us not to share “other personal information” with our affiliates by filling out this form and sending it to us at:
Operations Support Department
San Diego National Bank
1420 Kettner Blvd.
San Diego, CA 92101
We share and protect information about former customers the same way we share and protect information about current customers as described above.
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
We allow access to non-public personal information about you only to those employees who need to know that information in order to provide products or services to you. Our employees are trained to respect customer privacy and to access customer information only when they have a business reason to know the information. In addition, we maintain physical, electronic, and procedural safeguards that comply with Federal regulations to safeguard your non-public information.
We feel strongly about protecting the privacy of children. As such, we do not knowingly collect or use personal information from children under the age of 13, through our Web site, without obtaining verifiable consent from his or her parents and/or legal guardian. Should we determine that a child of 13 sent or otherwise provided personal information to us, that information will be used only to obtain consent from their parent and/or legal guardian.